Refund policy

Refund Policy

Digital Kitchen Co
by Dolomiti Enterprises LLC

6732 Virgilia Ct, Raleigh, NC 27616

Phone: 1-800-481-9913 | Email: info@digitalkitchenco.shop

30-Day Money-Back Guarantee

We're confident you'll love your Digital Recipe Organizer. If you're not completely satisfied with your purchase for any reason, you can request a full refund within 30 days of your purchase date. No questions asked.

Refund Eligibility

You are eligible for a full refund if:

  • Your refund request is submitted within 30 days of your purchase date
  • You purchased the Digital Recipe Organizer directly from digitalkitchenco.shop
  • You provide your order number or the email address used for purchase

How to Request a Refund

To request a refund:

  • Email us at info@digitalkitchenco.shop
  • Include "Refund Request" in the subject line
  • Provide your order number or the email address used for purchase
  • Briefly let us know why you're requesting a refund (optional but helps us improve)

We'll process your refund request within 1-2 business days of receiving your email.

Refund Processing Time

Once your refund is approved:

  • You'll receive a confirmation email within 1-2 business days
  • The refund will be processed to your original payment method
  • Depending on your bank or credit card company, it may take 5-10 business days for the refund to appear in your account

Digital Product Notice

Please note that the Digital Recipe Organizer is a digital product delivered via email. Once you receive access to the organizer, you can download and make your own copy. Access cannot be revoked after the file is downloaded. We operate on an honor system and appreciate your honesty when requesting refunds for digital products.

Refund Exceptions

Refunds will not be issued in the following circumstances:

  • Requests made more than 30 days after the purchase date
  • Purchases made through third-party retailers or unauthorized sellers
  • Duplicate purchases (we'll gladly help you resolve duplicate orders - just contact us)

Technical Issues

If you're experiencing technical difficulties accessing or using your Digital Recipe Organizer, please contact us before requesting a refund. We're here to help and can usually resolve technical issues quickly.

Common issues we can help with:

  • Difficulty accessing the PDF files
  • Questions about importing to your note-taking app
  • Compatibility issues with GoodNotes, Notability, or other apps
  • Any other technical questions or concerns

Contact Us

Questions about our refund policy?

Digital Kitchen Co
by Dolomiti Enterprises LLC

6732 Virgilia Ct, Raleigh, NC 27616

Email: info@digitalkitchenco.shop
Phone: 1-800-481-9913

We typically respond within 24 hours during business days.

Last Updated: February 6, 2026