Contact Us

Have a question? Need help with your Digital Recipe Organizer? We're here to help!

Company Information

Digital Kitchen Co

6732 Virgilia Ct, Raleigh, NC 27616

USA

Get In Touch

Email: info@digitalkitchenco.shop
Phone: 1-800-481-9913

We typically respond within 24 hours during business days (Monday - Friday, 9:00 AM - 5:00 PM EST).

Customer Support Hours

Monday - Friday: 9:00 AM - 5:00 PM EST
Saturday - Sunday: Closed

Please note: We are closed on major U.S. holidays.

What We Can Help With

• Questions about the Digital Recipe Organizer
• Technical issues accessing or using your organizer
• Problems downloading your files
• Help importing to GoodNotes, Notability, or other apps
• Questions about features and customization
• Refund requests (see our Refund Policy)
• Order status inquiries
• Billing questions
• General product questions before purchase

Before You Contact Us

Please check if your question is answered in our FAQ sections:

• Product page FAQ
• Refund Policy
• Terms and Conditions

Technical Support

If you're experiencing technical issues with your Digital Recipe Organizer:

• Check your spam/junk folder for the delivery email
• Make sure you have GoodNotes, Notability, or a PDF reader installed
• Try opening the files on a different device
• Verify the files are fully downloaded before opening

If you've tried these steps and still need help, please email us with:

• Your order number or purchase email address
• A detailed description of the issue
• Screenshots if applicable
• What device and app you're using

Refund Requests

To request a refund:

• Email us at info@digitalkitchenco.shop
• Include "Refund Request" in the subject line
• Provide your order number or purchase email

See our Refund Policy for complete details on our 30-Day Money-Back Guarantee.

Feedback and Suggestions

We love hearing from our customers! If you have suggestions for how we can improve the Digital Recipe Organizer or ideas for new features, please let us know.

Your feedback helps us make the organizer better for all home cooks.

Mailing Address

For written correspondence or legal notices:

Digital Kitchen Co
c/o Dolomiti Enterprises LLC
5004 Alamo Ct
Raleigh, NC 27616
USA

Response Time

We strive to respond to all inquiries within 24 hours during business days. During weekends and holidays, response times may be longer.

Urgent issues (such as not receiving your product after purchase) will be prioritized and addressed as quickly as possible.

Thank you for choosing Digital Kitchen Co! We're here to help you get organized in the kitchen.